• JT Soul Designs orders can only be delivered to a home or business address. We do not deliver to post office boxes.
  • JT Soul Designs offers live shipping rates that are calculated at the checkout.
  • Delivery lead-times are based on economy service, and estimated time of delivery will be at the checkout. International deliveries may exceed this. We cannot confirm the exact date and time of delivery, however, you can track your order online.
  • JT Soul Design’s courier partners will attempt delivery 3 times. If the third delivery attempt is unsuccessful your order will be returned, cancelled and store credit will be passed against your account.
  • If JT Soul Design’s courier partners are unable to deliver to the specified location, we will contact you using the contact details provided to request a different delivery address.
  • JT Soul Designs cannot be held liable for any losses, liabilities, or damages due to late delivery of orders.
  • JT Soul Designs reserves the right to change our shipping policy, including shipping fees and delivery lead times, at our discretion.